Shipping Policy
Thank you for shopping at capybaha.com. Below is important information regarding order processing, shipping timelines, and delivery terms.
Order Processing Time
Standard Orders: Processed within 24 hours on business days (Monday–Friday).
Weekend & Holiday Orders: Orders placed on weekends or public holidays will be processed within 48 hours.
Customized Products: If your order includes customized or personalized items, please allow an additional 3–5 business days for processing.
Total Delivery Time = Processing Time + Shipping Time
Shipping Countries & Estimated Delivery Time
We ship worldwide via Air Shipping. Estimated delivery times are as follows:
Region / Country | Estimated Delivery |
---|---|
United States | 3–7 business days |
UK / Canada / Australia | 3–15 business days |
Germany / France / Italy / Spain / Netherlands / New Zealand | 10–15 business days |
Other Countries | 10–15 business days |
Please note that shipping times may be extended due to customs clearance delays or high volume periods.
Shipping Costs
Free Shipping on all orders over US$79.00
For orders below US$79.00:
US / UK / CA / AU: $8.99
Other Countries: $7.99
Note: Remote or special zones may incur an additional fee of $12.99–$59.99. The exact cost will be shown at checkout.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order anytime on our Track Your Order page.
Customs Duties & Taxes
In most cases, no customs duties or taxes are required. However, import policies vary by country. If additional fees are imposed by local customs, customers are responsible for covering them.
Shipping Address Accuracy
Please ensure all shipping details (name, address, contact number) are correct when placing your order.
We are not responsible for failed deliveries due to incomplete or incorrect address information provided by the customer.
Refunds or reshipments will not be issued for undelivered orders caused by incorrect shipping details.
Contact Us
If you have any questions about your order or shipping policy, feel free to reach out to us at:
info@capybaha.com